In today’s escalating risk trajectory, brokers face growing pressure to differentiate themselves, not only to win new business but also to build client loyalty. One of the most underutilized yet powerful tools in this effort is the workers’ compensation experience modification factor, commonly known as the mod score. Because mod scores directly influence premium costs, they offer brokers a tangible way to deliver measurable value.
ModMaster, Zywave’s data-driven solution, empowers brokers to analyze, explain, and influence mod scores with clarity and confidence. More than just a reporting tool, ModMaster provides a Performance Multiplier by enabling brokers to become strategic advisors, helping clients reduce risk and achieve better outcomes.
Simplifying Mod Analysis with ModMaster
ModMaster makes the complex world of mod analysis more accessible and actionable by quantifying every aspect of the mod score and uncovering opportunities to reduce costs. With intuitive features such as Quick Mod, branded reports, and trend analytics, brokers can easily upload worksheets, generate insights, and present data in a way that resonates with clients.
The platform provides instant mod analysis from worksheets or raw data, visual reports that clarify cost drivers and trends, and custom branding that reinforces the broker’s value. These actionable insights support strategic planning and help brokers deliver a consultative experience.
Build Client Loyalty
ModMaster enhances prospecting and client retention by enabling brokers to quickly generate professional, data-rich reports using the Quick Mod feature. By uploading an organization’s worksheet, brokers can immediately highlight potential savings and risk areas.
This approach allows brokers to stand out with branded, consultative presentations, quantify the impact of mod changes on premiums, and build trust through transparency and expertise. In a crowded market, lead with insight—not just price.
Educating Clients to Reduce Risk
Beyond acquisition, ModMaster serves as a cornerstone for client education. Brokers can use the platform to explain the difference between controllable and minimum mod scores, helping clients understand what they can influence.
With the platform’s analytics, brokers can identify cost drivers and claims trends, highlight the impact of safety programs and claims management, and guide clients toward strategies for improving their mod scores. This empowers clients to take ownership of their risk profile and view their broker as a true partner.
Driving Engagement and Long-Term Value
ModMaster supports ongoing engagement through regular mod reviews and strategic check-ins. Brokers can schedule quarterly or annual reviews, share updated reports that track progress, and integrate educational content from Broker Briefcase / Content Cloud to reinforce key concepts.
This consistent cadence keeps clients informed, engaged, and aligned with long-term risk reduction goals, strengthening the broker-client relationship.
Delivering Strategic Results
By using ModMaster consistently, brokers build trust through transparency and proactive insights. Clients begin to see their broker not just as a policy provider, but as a strategic advisor.
This leads to stronger renewal conversations backed by data, opportunities for upselling based on improved risk profiles, and increased client loyalty through ongoing value delivery, helping brokers shift from transactional relationships to consultative partnerships.
Gaining a Performance Multiplier
In a market where differentiation is essential, ModMaster equips brokers with the tools to win new business, educate clients, and build client loyalty. By transforming complex mod data into clear, actionable insights, brokers can drive real impact—both in premium savings and client satisfaction.
Don’t just sell insurance, deliver tangible strategy and benefits.
Learn more about ModMaster here or contact us at [email protected].