Digital Engagement Suite
Digital engagement is a central function of insurer operations. Consumers expect to hear from insurers throughout their policy lifecycle, and insurers can use this outreach to empower insureds in reducing avoidable risks. This can result in reduced claims volume, lowered costs and bolstered brand affinity for insurers.
Zywave offers resources to help both Benefits and P&C insurers offer this engagement in a scalable manner. Chief among them is the Client Engagement Suite, which combines content and learning management system (LMS) tools into a customizable portal. This solution and others can help scale engagement efforts and yield desired outcomes for insurers.