LONDON – August 20, 2025 – Web Connectivity Limited (WCL), a Zywave company, and leading reinsurance company Chaucer Group (Chaucer) today announced that Chaucer is now live with Alternate, a messaging solution developed by WCL, which allows them to process ‘unsupported’ messages from Velonetic, a leading insurance technology solutions provider. Today’s announcement comes in advance of Blueprint 2, the once-in-a-generation transformation project in the London market that plans to update the central market messaging infrastructure.
“Alternate has provided Chaucer with a robust and reliable solution to process messages from Velonetic that would otherwise be unsupported,” said Hayley Spink, Chaucer Chief Operating Officer. “Adopting this technology and transforming our business today means we can continue to write business in preparation for Blueprint 2, Phase 1, go-live, and establishes the framework for our business to be ready for Phase 2.”
At go-live of Blueprint 2, Phase 1, companies may face a critical decision: either cease writing certain lines of business or invest in a significant, time-consuming upgrade to internal policy systems to support the new message types. This is because many of the bespoke market messages currently generated by Velonetic will no longer be supported under the new framework, requiring companies to find an updated solution.
As the foremost messaging specialist in the London market, WCL, working in partnership with Northdoor, were asked to build a solution that processes ACORD eBOT and eCOT messages, which are sent by Velonetic via the ACORD4ALL service. These messages are in turn updated into the latest ACORD version and then translated into a format that Chaucer is able to consume into their policy system. The benefits of this approach mean that Chaucer are in effect ready to process Blueprint 2, Phase 2 messages, as and when these are available.
“WCL first started supporting Chaucer with ACORD messaging in 2007, so to continue our long-standing partnership to ensure they are able to respond to changes resulting from Blueprint 2 is extremely rewarding,” added James Willison, WCL’s managing director.
Alternate is now built, tested, and live and available to any Lloyd’s Managing Agent or London market company whose current bureau messages will no longer be supported with the go-live of Blueprint 2, Phase 1.
For more information on WCL’s Alternate solution, visit https://webconnectivityltd.com/solutions/alternate/.
About WCL
Acquired in 2020, WCL is a wholly owned subsidiary of Zywave, an industry-leading insurtech provider. An innovator in gateway and messaging for the (re)insurance industry, WCL has over two decades of experience enabling digital trading within (re)insurance markets globally. WCL has expertise in delivering ACORD messaging capability to over 80 carriers and broker partners and has connections to all major digital placing platforms, London Market central systems and services and Administration systems. WCL brings insurance industry players closer together—creating stronger relationships between brokers, insurers and reinsurers. Its solutions help companies streamline core business processes and automate common tasks to improve efficiency and reporting.
About Chaucer Group
Chaucer are a leading specialty (re)insurance group working with brokers, coverholders and clients to protect and support business activities around the world. Chaucer’s services are accessed both through Lloyd’s of London and the company markets.
Chaucer is a member of the China Re Group and backed by their financial and operational resources. China Re is one of the world’s largest reinsurance companies who outstanding and comprehensive strength is rated A (excellent) by AM Best and A (strong) by S&P Global Rating.
For more information, visit www.chaucergroup.com.
About Northdoor plc
Northdoor plc stands at the forefront of insurance technology innovation, bringing over three decades of specialised expertise to the sector since being founded in 1989. With roots in the London Market, we have developed unparalleled insight into the complex technological needs of insurance organisations facing today’s challenges of digital transformation, data management, and regulatory compliance.
Our team combines insurance-specific business acumen with advanced technical capabilities, delivering solutions that address the unique requirements of the London Insurance Market, General Insurance, and Life sectors. The proprietary NDEXInsure platform exemplifies our insurance focus, providing practitioners with powerful tools to manage underwriting data and workflows throughout the insurance and reinsurance lifecycle.
As an accredited partner of leading technology vendors including Microsoft and IBM, Northdoor implements sophisticated AI, analytics, and cloud solutions tailored specifically for insurance operations. Our collaborative approach has established us as the trusted technology partner for over 400 businesses, including numerous insurance organizations seeking to harness data-driven insights for competitive advantage.
Discover how Northdoor’s insurance technology expertise can transform your operations at www.northdoor.co.uk