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Scaling Multi-State Growth with TurboRater

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Zywave was really the only product facilitating what we needed, and when we saw they had every carrier, whether local or national, it made it an easy decision to move forward.
Chris Roman
VP and Director of IT @ Magnum Insurance

BACKGROUND

Magnum Insurance is a trusted independent insurance agency offering auto, home, life, and commercial insurance products to customers across numerous states. The agency built its original book of business and agency website around a small number of direct carrier relationships. Vice president and Director of IT, Chris Roman, had experience with Zywave’s early technology before reconnecting with the platform years later through TurboRater. When Magnum Insurance set out to expand beyond its home state, Illinois, the agency needed a rating and carrier-connectivity solution that could keep pace with its growth plans. 

  • Saves producers' time
  • Automates cold outreach
  • Strong customer support
  • Hands-on, responsive Zywave support throughout the pilot  
  • Collaborative implementation process with active iteration and improvement  
  • Strong long-term potential with a clear roadmap for continued growth 
  • Saves producers 10+ hours per week
  • Reduces manual prospecting effort
  • Potential to generate new business with minimal producer time investment

OPPORTUNITY

Magnum’s original website connected directly to only two carriers willing to share their own APIs, and building each additional one-to-one carrier integration was slow. The agency’s first from-scratch integration took roughly a year of API discovery, development, and weekly progress meetings. This was a timeline that would not scale as Magnum Insurance looked to enter new states. Magnum also runs its operations on Salesforce, so any new rating solution needed to integrate cleanly with its existing CRM, rather than replace it. The solution needed to support local, non-standard carriers that make up a significant part of Magnum’s book, not just the large national names. 

SOLUTION

The Agency selected TurboRater for its breadth of carrier access, spanning across national and local, non-standard carriers, and for its strong API foundation. Roman’s team built its first Salesforce integration on top of TurboRater, creating a comparative rating experience for its users without the need to abandon the Salesforce environment it had already invested in. 

IMPLEMENTATION

Because Magnum’s IT team prefers to drive its own builds, implementation was hands-on from day one, with Zywave stepping in for product-specific guidance and platform setup. Zywave helped onboard more than 200 users into TurboRater, sparing the team a manual, one-by-one setup process, and the two teams have kept up that momentum with regular meetings that have shifted from biweekly development check-ins to a standing monthly cadence.

RESULTS

The immediate impact was evident in the speed of the process. Magnum’s original one-to-one carrier integration took about a year to build and test; with TurboRater’s back end already in place, entering a new state now takes roughly two months, primarily to adjust front-end underwriting questions to each state’s requirements. Using that model, Magnum rolled out into Texas, with additional states already planned. The agency also eliminated the need to build and maintain individual carrier connections one at a time.
Now we have this relationship and access to carriers we have contracts with, so we don’t have to depend on rewriting the book and working with carrier APIs directly” … “At this point, we just need to modify our front end to accommodate whichever state we’re entering, because each state has its own requirements and underwriting questions. The back end is already there, and the time savings is significant, it goes from about a year down to two months.
Chris Roman
VP and Director of IT @ Magnum Insurance

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