HR Hotline

The on-demand resource for your clients’ HR questions

Answer your clients’ top HR questions by giving them access to a team of experienced professionals. With our HR Hotline, your clients can get trusted HR guidance when they need it—helping to boost customer satisfaction.

Benefits

Serve as an Extension to Your Clients’ HR Department

Most employers lack sufficient HR resources and oftentimes need guidance on very specific questions. By offering your clients the HR Hotline, you can reduce their administrative burden and get them the answers they need to successfully run their business.

Get Trusted HR Guidance

Our HR Hotline is staffed by experienced HR professionals who average more than 15 years. Our experts can help with a wide range of topics, including benefits, federal compliance, employment law, wage and hour, discipline and terminations, hiring, workers’ comp and more.

Save Yourself Time

You’re an insurance expert, not necessarily an HR expert with hours to spend searching for answers to niche questions. With our HR Hotline, you can provide a convenient, one-stop resource for all your clients’ HR questions and put more time back in your day.

Features

Connect Directly to Experienced Professionals

Clients can call, email or submit an online request to get on-demand answers to their everyday HR challenges. Clients also can leverage a resource that includes state-specific HR topics and legislation—allowing them to self-serve certain questions.

Supporting Documentation to Act on Advice

Our HR professionals not only answer questions, but they also provide supporting content and documentation to help put their recommendations into action. This content can be delivered right away, saving time for you and your clients.

Flexible Licensing for Your Entire Book

Distribute HR Hotline licenses to any client that you choose. You also can keep a seat for yourself so you can access the HR Hotline directly to answer your clients’ questions.

Customers

“I was thoroughly impressed with the HR Consultant I worked with and the interactions I had with her, both on the phone and over email. I was expecting a very canned and ‘legalese’ type interaction, and that was absolutely not the case. The HR Consultant was personable, very conversational, and it was clear she had real-life experience and could easily relate to the specific situation. She knew the topic very well and quickly identified the perfect resources to help with the situation. Based on this case, I am very confident in setting up clients to use HR Hotline directly.”

Traci Magsamen,
Accel Group

Resources

Learn more about HR Hotline.

Check out these informational resources

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